The Spec Blog
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How to Balance Fraud Detection and Customer Experience: Actionable Strategies for Marketplaces
Marketplaces have long faced the challenge of balancing robust fraud detection with a smooth customer experience. As fraudsters grow more sophisticated, marketplaces must be vigilant – but overly aggressive fraud prevention can turn legitimate customers away.

How to Defend Against AI-Powered Attacks in 2024 and Beyond
AI-powered attack tools give threat actors a dangerous level of visibility into your cyber defense stack. With this, attackers can now target vulnerabilities in your defenses and cause unprecedented levels of disruption.

Effective account takeover protection starts at the source
With 65% of people re-using passwords across some or all of their accounts and the rise in advanced attack vectors such as generative AI, the threat of account takeover attacks (ATOs) has never been higher. At least 77 million Americans were hit by an ATO in 2023. Account takeover attacks provide bad actors with unauthorized access to sensitive information and can result in serious consequences for users and companies, such as financial fraud, identity theft, and reputational damage. Read on to discover how ATO attacks work and learn the best ways you can enable account takeover protection.

Understanding credential stuffing and how to prevent it
Since 2020, the number of reported cyberattacks has almost doubled, resulting in billions of compromised records and total direct losses amounting to almost $28 billion. The advent of widely available generative AI is unleashing even more sophisticated threats that many organizations are unprepared for.

The surprising chargeback prevention solution for merchants
Chargebacks have long been a thorn in the side of merchants, but as online shopping continues to grow, merchants are faced with increasing challenges protecting their bottom line. It’s projected that global chargeback transaction volumes will reach 337 million by 2026, amounting to a staggering $15.3 billion in losses. Despite the fact that 34% of these chargebacks are due to fraud, every incident can result in your business having to pay a $20 – $100 per transaction fee. This penalty is in addition to the lost profit from the sale, the processing fees, and the marketing capital invested to convince customers to make a purchase in the first place.











